How to get Singapore Airlines NDC API & Benefits

Twai is an approved Singapore Airlines’ NDC partner. Twai has all airlines’ NDC in a single API.
With TWAI Company, you’ll enjoy direct access to All Airlines & Singapore Airlines’ full suite of fares, products, and offers. More importantly, you’ll get to offer your customers the complete airline flight experience—including ancillary products—in a more personalized way.

Singapore Airlines is also certified with IATA in Airlines Category and their product name for NDC is “SIA NDC”

Singapore Airlines is now joining the airline’s list for the NDC Platform that allows travel agencies, sellers, aggregators, and airlines to unlock the potential of IATA’s NDC standard.

How to get Singapore Airlines NDC Content :

You can either connect directly or you can access Singapore Airlines NDC content via your preferred aggregator like Twai.com.

Top NDC API Provider company:

GoQUO: is an Airline Technology company that already has so many airlines as clients for different technology like Dynamic Packaging, Global Payment Systems, Airline Booking Engine, NDC, PSS Etc.

Website: Goquo.com

Airline Technology: This Company has given its entire life to NDC they are experts in NDC and PSS. The company is IATA certified for NDC.

Website: Airlinestechnology.com

TWAI: Travel Technology Company with so many travel solutions in the market.

Website: Twai.com

Benefits of Using TWAI NDC API

Improve competitiveness
Get access to All Airlines via a single API, the full suite of fares, products, and offers, including branded fares and ancillary products.

Boost agent productivity
Search, manage, and book inventory in one place. Plus, browse flights and ancillary products via our simple, user-friendly interface.

Enhance customer satisfaction
Go beyond booking seats—offer your customers a complete flight experience with multiple amenities and services.

Flexible API features to support your business

PAYMENT
ARC/BSP Cash and Credit Card Settlement
Direct Credit Card settlement without ARC/BSP
“Book and hold” deferred payment
Instant payment
Cancellation and refunds

SEARCH AND BOOK
Search and retrieve all published and exclusive fares
Search for fares via a calendar
Sell ancillary services (seats and bags) during and post-booking
Offer dynamic and personalized discounts for flights and ancillary products
Sell third-party ancillaries
Use promo codes
Enjoy rich content and information

BOOKING MANAGEMENT
Process mileage accrual
Receive disruption messaging
Change and reissue itineraries

What is NDC?

NDC (New Distribution Capability) is a travel industry-supported program (NDC Program) launched by IATA for the development and market adoption of a new, XML-based data transmission standard (NDC Standard). The NDC Standard enhances the capability of communications between the airlines and travel agents which will transform the way air products are retailed to consumers.

Is TWAI NDC Certified by IATA?

TWAI has obtained NDC Certification from IATA.

As a travel agency or seller Do I need IATA/ARC accreditation is required?

No, You do not need to be an IATA or ARC accredited travel agency. However, if you wish to use BSP or ARC as a form of payment, IATA/ARC accreditation is required.

What content access I will get by using TWAI company NDC API for Singapore Airlines

TWAI NDC APIs will be giving you access to a large selection of airline content including Singapore Airlines flights to those who are partners with Singapore Airlines from around the world. Check the below list for other airlines’ NDC API by TWAI company

British Airways

Hahn Air Lines

West jet Airlines

Emirates Airline

American Airlines

Austrian Airlines

Brussels Airlines

Lufthansa Airline

Swiss International Air Lines

Aegean Airlines

Olympic Air

Condor Airlines

Lufthansa Airlines

Hawaiian Airlines

Which NDC version is used by TWAI NDC platform?

TWAI NDC APIs are compliant with IATA NDC Version 17.2. Twai is certified by IATA to Level 4. (When this article was written)

Can we book private fares through TWAI NDC API?

Yes. In general, private fares are supported in NDC with the exception of the following categories:
Fare mark-ups
Fares requiring tour code for retrieval
Group fares

Can we make group bookings through TWAI NDC API?

No, we do not support group bookings through NDC at the moment. (Will update in Future)

What are the Form of Payment (FOP) accepted?

Direct Customer Credit Card Settlement or through BSP Billing that supports both Customers Credit Card and Cash.

Will corporate discounts be reflected in TWAI NDC API?

Yes, corporate fares (including the discounts you enjoy) can be transacted through TWAI NDC API.

What functionality is supported by TWAI NDC API

You will have the ability to shop for flight offers from Airlines and a selection of those partner airlines, book them with multi-payment options and receive your ticket

In terms of NDC messages, we support AirShoppingRQ/RS, OfferPriceRQ/RS, OrderCreateRQ/OrderViewRS, and OrderRetrieveRQ/OrderViewRS, Seat AvailibiltyRQ/RS, Service listRQ/RS, Order ReShop and many more.

AirShoppingRQ allows you to specify Origin, Destination, and Dates for a one-way or a round trip itinerary.
AirShoppingRS returns up to 100 flight Offers
OfferPriceRQ allows you to specify an Offer from AirShoppingRS, and request more details (e.g. full price and tax breakdown)
OfferPriceRS returns for the selected Offer, the detailed breakdown of pricing and taxes.
OrderCreateRQ allows you to select an Offer, send payment card details for payment, and request an Order and Ticket(s) to be created.
OrderViewRS returns the “booking confirmation” including full details of the purchased Order and your flight Ticket(s).
OrderRetrieveRQ allows you to retrieve previously created Orders.
OrderViewRS returns the full details of the requested Order.

For more detail and other query, lets connect over the phone at +1 248-793-0000 or mail us at info@twai.com